We had some good times at Mental Health Access, and we had some hard times. Towards the end, our bosses transferred to us the manager from hell. It was really true, we had a boss whose goal was to get rid of everyone. It was shortly after this that Access closed and the Callcenter took over. The mementos were attempts to deal with some of the stress caused by this boss. SO if you have the boss from "hell" talk to me; I've been there.